Orientation vs Onboarding: Why the Difference Matters More Than You Think

Episode Title

Orientation vs Onboarding: Why the Difference Matters More Than You Think

Episode Description

In this episode of the Why We Build Podcast, host Greg Woleck sits down with Erin Longmoon of Zephyr Connects to unpack a common gap in the remodeling world: the difference between orientation and onboarding.

Recorded just before Greg spent two days with the Office Manager Intensive attendees at Remodelers Advantage HQ, this conversation hits home for anyone responsible for hiring, training, or leading teams. From that time with office managers—the true heartbeat of their companies—one theme kept surfacing: most companies don’t have an onboarding problem as much as they have an expectations problem ...