Episode notes
In this episode, Henry sits down with long-time friend and fellow EO Forum member James Poen, President and part-owner of Richardson Saw & Lawn Mower. James shares his remarkable story of taking over his family’s outdoor power equipment dealership, growing it into a thriving business, and eventually partnering with Graycliff Partners, a New York–based private equity firm, to launch a multi-store acquisition strategy.
From early days working alongside his father, to navigating manufacturer changes, to managing the complexities of a nine-month equity sale process, James offers listeners a behind-the-scenes look at running — and selling — a successful family business. He discusses how he learned financial discipline, implemented systems and processes to scale, balanced customer service with operational efficiency, and now helps other deale ...