Episode notes
Welcome to the "BEST OF" episodes of the CX Goalkeeper Podcast. In this replay, we're thrilled to have Alex Mead, a trailblazer in the CX field, share his invaluable insights. Get ready to uncover the essence of genuine customer service and leadership in CX.
About This Episode: Alex Mead, a renowned CX expert, brings his profound expertise and unique perspectives to our podcast. This episode is a deep dive into the critical aspects of customer experience, focusing on the power of authenticity and human connections in customer service. Alex’s experiences and strategies are not just insightful; they are transformative.
Why You Can't Miss This Episode:
- Discover the Human Element in CX: Learn from Alex’s approach to fostering authentic, empathetic interactions in customer servi ...
Keywords
artificial intelligencepersonalizationhuman interactionsalex meadhumanizing businessmastering artificial intelligencehyperpersonalizationHYPER-PERSONALIZED INTERACTIONSagentic AIhyper-personalizationarticustomer service robot