Podcast episodes
Season 2
S02 E119 - Unlocking the Return On Investment of Customer Experience: Making its Business Case with Hrushi Kulkarni
S02 E119 - Unlocking the Return On Investment of Customer Experience: Making its Business Case with Hrushi Kulkarni
The CX Goalkeeper had the great opportunity to interview Hrushi KulkarniLinkedIn Headline: XM Scientist | ex-CXPA Regional Council Member | CXAD (Dip) | Certified CX Practitioner | Storyteller | Speaker | Trainer | MBAHighlights:0...
S02 E118 - Harnessing Agility for Customer Experience Success with Lee Houghton
The CX Goalkeeper had the great opportunity to interview Lee HoughtonLinkedIn Headline: Empowering Senior Leaders To Improve Their Business Performance And People Engagement!! | Transitioning Change Teams From Just Surviving To Th...
S02 E117 - Seeking The Frictionless Organization with Bill Price and David Jaffe
The CX Goalkeeper had the great opportunity to interview Bill Price and David JaffeBill's LinkedIn Headline: President, Driva Solutions; Co-Founder, LimeBridge; Chair, Global Operations Council; Advisor, CustomerThink.David's Link...
S02 E116 - Harnessing Agility for Customer Experience Success with Naeem Arif (miniseries 2/3)
The CX Goalkeeper had the great opportunity to interview Naeem ArifLinkedIn Headline: “Customer Experience” 🏆 Business strategies that deliver an amazing #CX #Retail #Hospitality #BusinessCoach #Mastermind #MWIT22 @UnitedCarpetsH...
S02 E115 - Harnessing Agility for CX Success with Olga Potaptseva (miniseries 1/3)
The CX Goalkeeper had the great opportunity to interview Olga PotaptsevaLinkedIn Headline: Agile CX Solutions| Top 25 CX Influencer | CX Consultant | Founder of CXpanda 🐼 | CX mentor | Best-selling author and SpeakerHighlights:00...