Episode notes
Why You Can't-Miss This Episode
This episode of the CX Goalkeeper Podcast dives into the fascinating world of data transformation with Michela Greco. Discover how data quality fuels insights that drive exceptional customer experiences, actionable strategies to maintain data standards, and the human touch required to create impactful outcomes. Michela shares her journey and practical tips to help businesses bridge the gap between numbers and meaningful decisions.
About Michela Greco
Expert in CRM, Customer Data, and Customer Service platform implementation
- Sales support
- Data analysis & insights
- Customer experience passionate
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datacustomer insightscustomer sciencefrom insights to actionsdata-driven decision makingactionable insightsCX insightsdata science