Transforming Childcare - Design Insights from Barbara Van Duin

THE CX GOALKEEPER - Transformation, Customer Experience, and Leadership Goals by Gregorio Uglioni

Episode notes

Gregorio Uglioni, is joined by Barbara Van Duin, a seasoned service designer from Houten, the Netherlands. Barbara brings her expertise in transforming childcare experiences through innovative service design and customer journey mapping.

Barbara's LinkedIn Profile: https://www.linkedin.com/in/barbaravanduin/

Why You Can't Miss This Episode:

  1. Insights into Customer Journey Redesign: Discover how Barbara tackles the unique challenges of redesigning services tailored for children, providing actionable strategies that can be applied to any sector.
  2. Balancing Digital and Traditional Experiences: Learn how integrating digital enh ... 
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Keywords
service designchildcare designco-creation