Episode notes
Welcome, Today, we have the privilege of hosting Suvi Lindfors, a luminary in the customer experience, particularly customers' feedback domain. With her profound insights into Voice of the Customer (VoC) technologies and employee empowerment, this episode is a goldmine for anyone keen on elevating their business.
Lumoa's webpage: https://www.lumoa.me/
Follow Suvi on LinkedIn: https://www.linkedin.com/in/suvilindfors/
Why You Can't Miss This Episode:
Unlock the secrets to leveraging Voice of the Customers and Voice of the Employee data for strategic decision-making and fostering a customer-centric culture. Suvi Lindfors shares invaluable advice on breakin ...
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voice of the customerLumoademocratize feedback