In this episode of The Insurance Producers Podcast, Cyrus Jaffery sits down with Lon Gray to break down the systems that turn chaos into clarity inside a high-performing insurance agency. They explore how streamlining your sales process, prioritizing key referral partners, and tracking leads by source and industry can uncover game-changing insights. Lon also shares why kicking out bad leads is just as important as bringing in new ones—and how Vonage call schedules quietly fuel agent success behind the scenes. If you're an agency owner or producer ready to scale with strategy, not just hustle, this one’s for you.