Leading with Client Expereince

Episode Overview

When most people think about construction, they think dust, noise, delays, and stress. In this episode of The Why We Build Podcast, host Greg Woleck sits down with Leyah Valgardson Hostetter, founder of Leyah & Co., to talk about why it doesn’t have to be that way.

They unpack how exceptional client experience can transform “just another project” into a trusted, memorable journey – and how that shift can change not only your company, but the reputation of our entire industry.

Leyah shares why client experience isn’t about what you build, but how people feel while you build it – and why every client really wants the same three things: to be seen, heard, and to belong