In the healthcare industry, a network is only as strong as its providers. As the frontline of care, providers must be ready, able, and willing to help patients as effectively as possible, and while there is no doubt that most, if not all providers, seek to be the best they can be there are times when one provider is better suited to respond over another. But what should networks do when choosing healthcare providers?

For a healthcare network, understanding the strengths of each provider, coupled with an understanding of what the member needs, is the most imp ...