Hello folks, welcome to another Sans episode with Jared Rimer.

Today, we have Ouch, the newsletter for January 2026. In it, it talks about technical support scams. I've even heard some discussion on other podcasts including Scam Squad, so this means that they're back with a vengeance.

The problem is, they don't use the same tactics, techniques and procedures they used to. While the example herein is a popup from a website, it may arrive in an unsolicited text message, or even on social media. I don't think it has hit social media yet, but it could go there, so just be on the lookout.

We have headings that are within the newsletter. They include:

• How a “Helpful” Call Turned Costly
• What Are Tech Support Scams?
• What Are They After?