Episode notes
This podcast interview focuses on the resilience lessons learned in building 24Sessions between 2015 and 2022. My guest is Rutger Teunissen, founder and former CEO 24Sessions.
Rutger is a serial entrepreneur and ex-strategy consultant. He founded 24sessions in March 2015 after realizing that it would never work to completely hand off customer communication to tech. Sometimes, you need a personal advisor to help you out.
Rutger painfully experienced that when he needed a mortgage for his new home. Finding the right advisor, making an appointment, and meeting the mortgage advisor in person was still a long, offline, and frustrating process.
He decided to solve this global problem - and embarked on a mission to reinvent the way businesses engage with customers.
He successfully sold his business in March 2021, and even ...