"Confidence doesn't always equate to self-awareness — and so you have people who are gifted at their skill or trade, but if they're not doing the work on reflecting on themselves, you're just going to perpetuate someone with a lot of blind spots going further up the ladder." — Jill McCauley

What if the biggest bottleneck in your business isn't your product, your process, or your pipeline — it's your people's inability to see themselves clearly? Jill McCauley, CEO of Behavioral Essentials, brings 15+ years of behavioral science to the table and makes the case that self-awareness isn't a "soft skill" — it's the operating system underneath every high-performing team.

In this conversation, Karl and Jill unpack why technically brilliant teams still fall apart, what it really costs when people work around each other instea ...