Episode notes
saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies.
In episode #29 of season 5, Anna Nadeina talks with Pierce, CEO & Co-founder of babelforce, a no-code platform for building and automating customer experience workflows, primarily focused on contact centers.
--------------Episode's Chapters----------------
00:00 - Meet the Guest: Pierce, CEO of babelforce
01:33 - The Evolution of AI and Contact Centers
06:21 - Challenges and Realities of AI Implementation
13:25 - The Value Proposition of babelforce
20:17 - Bootstrapping and Growth of babelforce
Keywords
saasbootstrappingsaas businessfounderstartup foundersaas acquisitionfounder storystartupsaas founderbootstrapping saassaas marketingsaas salesproduct market fitsaas growthstartup marketingbootstrapped founderstartup growthstartup ceocustomer acquisitionstartup cultureproduct managementbootstrapped saasbootstrapped companyproduct led growthb2bcompany cultureceobusinessb2b saasentrepreneurcustomer experiencebrand