Episode notes
saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #19 of season 5, Anna Nadeina talks with Denzil, Founder of smarty.ai, building AI-employees for SMBs.
--------------Episode's Chapters----------------
00:00 - Denzel's Background and Journey
03:39 - Challenges and Pivoting
09:08 - The Role of AI and Human Experts
12:34 - Scalability and Business Model
15:49 - AI Fatigue and Customer Experience
20:37 - Struggles with Pricing
23:48 ...
Keywords
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