Continuous Improvement and Toyota

The Responsible Business Cookbook by Kelly O'Brien

Episode notes

In an earlier episode of the Responsible Business Cookbook, I offered the concept of systems thinking. There's another tool that, like Systems Thinking, is a worthy prerequisite for any business venture. It's called Continuous Improvement. Continuous Improvement can be applied to any business, regardless of sector.

Welcome to Episode Four!

Early in my career, I had the good fortune as employee 104 to serve as an environmental engineer for the now-dissolved General Motors and Toyota joint venture, called New United Motor Manufacturing Incorporated, or NUMMI, the plant now occupied by Tesla in Fremont, California.

When I arrived, the 5.5 square-mile plant was virtually empty. General Motors had abandoned it. But just about 18 months later, NUMMI produced one car every 52 seconds with the fewest defects of any General Moto ... 

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Keywords
quintuplebottomlinecontinuous improvement