Most teams measure outcomes too late. In this episode you’ll build KPI trees that break an outcome (like revenue, margin, complaints, turnover) into the drivers you can influence weekly. You’ll learn how to define metrics properly, assign owners, set cadence, and build trigger rules—so you spot issues early and fix causes, not symptoms.

You will learn:

• Leading vs lagging indicators (with examples)
• How to break outcomes into controllable drivers
• KPI definitions that stop argument and confusion
• Owners + cadence: who watches what and when
• Trigger rules: when to act, not just observe

Outcome / Artifact:

KPI Tree + Definitions + Owners/Cadence + Trigger Actions