What separates organizations that struggle from those that truly win?

In this episode of KPI Fireside, host Keith Norris sits down with Jennifer Ralston. As CEO & Founder of HKPO and the HKPO Veterans Academy, she empowers organizations to innovate, execute, and sustain excellence. From Lean Six Sigma transformations at the American Red Cross to global strategic planning and culture assessments, Jennifer shares practical insights on cascading strategy, measuring what truly matters, and building trust-driven organizations.

🔻 Why strategic alignment is the foundation of strong culture

🔻 How to cascade strategy so every employee knows their role