Episode notes
Artificial Intelligence (AI) has already touched nearly every corner of the public sector. Agencies are using it to power chatbots that answer citizen questions and predictive analytics that help leaders anticipate failures and issues. These early applications are reshaping how government operates, improving efficiencies, and opening the door to new innovations. Yet according to experts, the story is only just beginning. A new wave of AI is emerging in government that is taking operations beyond automation. This is agentic AI.
The questions facing leaders now are critical. What does