Episode notes
In this episode, we sit down with Alex Dixon, Senior Principal of Military Health Technology Consulting Services at Maximus, to discuss how the Defense Health Agency (DHA) can take a digital first approach to improve military health service delivery.
Keywords
artificial intelligenceMLMachine LearningAICustomer ExperienceCXDefense Health AgencyDHAMaximusmilitary healthmilitary health servicespatient experiencehuman-centered designdigital first strategy