Employee Training: A direct link to employee performance and customer retention & loyalty!

2022 is officially over!

So it's a good time to get to know Yuval a little bit better :)

In this episode, we talk about Employee Training and its impact on employee performance and therefore customer satisfaction, retention, and loyalty.

We cover the following topics:

1. The importance of Frontline Employee's Performance

2. What affects their performance

3. Career Advancement as key to retention

4. Employee training

5. How to train them

So, what a proper employee training program, mindset, and method can do for your business:

1. According to a report by SHRM, companies that offer comprehensive employee training programs experience 24% higher profit margins than ...