Episode notes
Some of the most critical payment systems credit unions depend on run through digital channels. This is where our electronic funds transfer team comes in. With daily processing of wire transfers, ACH transactions, instant payments and more, this team plays an important role in supporting credit union success.
On this episode of Financial Minds: Meet the Experts, Kristin Smith, senior EFT specialist; Emily Crihfield, EFT specialist II; Dominique Woodson, EFT specialist I; and Libby Strychasz, EFT specialist I, join Jaime to share the details of managing these systems, keeping up with constantly evolving payment technology and supporting credit union success.
Together, they discuss:
· What the EFT team is responsible for
· Handling troubleshooting and urgent situations
· The skills most importan ...