Episode notes

CISOs often encounter situations where everyone has a different opinion, it's a high stakes decision, and emotions are running high.  These situations create crucial conversations opportunities where a CISO needs to be effective.  This podcast discusses how to turn disagreement into dialogue, surface any subject, and make it safe to discuss. Please listen as G Mark Hardy and Ross Young discuss the 8 step process from the book, "Crucial Conversations."

  1. Get Unstuck 
  2. Start With Heart
  3. Master My Stories
  4. State My Path
  5. Learn To Look
  6. Make IT Safe
  7. Explore Others' Path
  8. Move To Action

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