Episode notes
The Double Diamond approach is a popular (and fun) design thinking technique designed to help you generate ideas; problem solve; challenge and even reverse assumptions. Our latest BA Brew with Jonathan Hunsley, Lisa Hudson and special guest Liza Laya introduces the framework – discussing its uses, benefits and some real-world applications.
Liza Laya is Head of Technology and Digital Reform at a state government agency in Melbourne, Australia. She has almost 25 years of local and international experience and currently oversees teams responsible for delivering technology and data reforms.
FURTHER RESOURCES
This podcast includes mention of the Service Design Consultancy Framework, covered in this article by Jonathan Hunsley:
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business analysisbusiness changedesign thinkingbusiness analystservice designba skillsbusiness training