In this episode of AITA@Work, we’re diving into customer meltdowns, retail nightmares, entitled regulars, impossible managers, and the emotional damage that comes with working customer-facing jobs.

From influencers demanding free products to customers trying to get employees fired over nothing, fake firings, retail humiliation, tipping drama, and workers being pushed to their breaking point, these stories explore what happens when “customer service” turns completely toxic.

We also get into the bigger questions: How far should employees go to keep customers happy? When does professionalism become people-pleasing? And why do so many customers treat workers like they’re disposable?

Some of these stories are infuriating. Some are hilarious. And a few will make you never want to work retail again.

Let’s get into it.

🎙 Ho ...