Episode notes
In this insightful episode, host Karl Pontau connects with Pam Ross, a workplace transformation expert who quit her corporate HR job with a mission to improve work life. Pam shares her philosophy that work shouldn't just be "happy" - it should be truly awesome!
Pam reveals how her first "real job" traveling around Canada opening restaurants shaped her understanding of what makes work fulfilling: autonomy, accountability, collaboration, and trust. She discusses why forcing employees back to the office full-time is a mistake and challenges managers to stop micromanaging and instead focus on outcomes.
The conversation explores how effective leaders should:
Make conscious leadership choices rather than just relying on their title
Adopt a coaching approach that asks questions instead of dictating solutions
Address root ca ...
Keywords
growthleadershiplisteningteamvisionaryhumanconnectionemotions