Episode notes
In this engaging episode, host Karl Pontau connects with Deb Porter, founder of "Hearing Out Life Drama" and an expert in active listening with over 25 years of experience. Deb reveals why active listening—connecting with both content and emotion—is the foundation of all business relationships.
Discover why the number one desire of employees is good communication, and learn practical techniques to become a better listener in your professional and personal life. Deb shares a remarkable success story of how one saleswoman transformed her results by simply mirroring her customers' emotions, and explains why being calm is essential before you can truly hear someone else.
Whether you're in sales, leadership, or any role requiring human connection, this episode offers valuable insights on strengthening relationships through better listening ...
Keywords
growthleadershiplisteningteamhumanconnectionbiasemotions