Episode notes
In this episode of The Efficiency Code, we're joined by Melissa Hurrington, CFO and VP of Operations at Premier Claims. Melissa shares insights into scaling a business sustainably, balancing rapid growth with operational and financial discipline, and navigating the complexities of cash flow in the public adjusting industry.
Melissa delves into how her "1% better" philosophy informs her leadership style and decision-making process. The discussion covers everything from selecting the right technology investments to managing change within an organization and staying adaptable in fast-paced environments.
Key topics include:
- Defining and achieving sustainable growth.
- Using gut instinct and ROI analysis in technology investments.
- Building a culture that embraces change while mitigating employee fatigue.
Keywords
financial metricsefficiencyleadership styledecision-making leadership stylefinancial literacycost optimizationcost awareness cultureprocurementsustainable growthprocurement techfinancecommunicationcompany cultureCFOCash Flow ManagementTechnology Investment