Effective Immediately!
Episode notes
In the episode, hosts Bill, Ms B, Liz and Gwen recount a myriad of stories. From angry and entitled rewards members to guests bad behavior to night auditors who quit without notice.
Welcome back to Tales from the Service Industry, where we bring you the craziest and most outrageous stories from behind the scenes of the hospitality world. In this week's episode, titled "Effective Immediately!", hosts Bill, Ms B, Liz, and Gwen take you on a rollercoaster ride of unbelievable encounters from their time in the service industry.
First up, the hosts share their experiences with angry and entitled rewards members who will stop at nothing to get what they want. From demanding free upgrades to threatening to leave scathing reviews, these guests certainly know how to push the limits. But our hosts have some tricks up their sleeves to deal with ...