Episode notes
In this episode of Success Unscripted, my guest Jon Johnson, Principal Strategic Customer Success Manager at UserTesting discusses his background and journey from a challenging childhood to his current role.
He shares insights into strategies he employs to drive success and his desire to expand his impact within the company.
The conversation flows into the direction of topics like personal growth, self-love and acceptance.
Key Highlights:
- Advice to CS Leaders: Jon talks about the key factors required for success in a customer success role.
- Importance of Self-love and acceptance: We go deep into talking about personal growth, self-reflection and feedback from past experiences and relationship and how it shaped us into who we are.
- Ambition vs Contentment: Jon highlights the importance of embrac ...
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