Episode notes
What happens when a grant-funded experiment turns into a lasting way of working? In Louisville, a creative idea to better reach rural jobseekers became much more than a pilot. Born out of the Human-Centered Workforce Services project, their approach was shaped through empathy interviews and co-designed with community members. It worked so well, that even after the project ended, the team at KentuckianaWorks is keeping it going.
We’re joined by Aleece Smith, Director of Employer Programs at KentuckianaWorks, and Carrie Felton, Director of Worker Success at the National Fund to unpack how human-centered design is helping Louisville build stronger connections to rural communities. We’ll dig into why listening and adapting to the people you serve can spark deeper, longer-lasting change in workforce systems.
Career ...