The Human Side of Tech Support

Simply Be Found Huddle by Robert Downey

Episode notes

In this episode of Simply Be Found with Dean and Rob, we sit down with Andrew Bolton, CEO of Tech Rescue IO, to explore the explosive growth of tech among seniors, the human cost of automation, and how empathy-driven businesses are reshaping support in the AI age.

We talk about:

— Why seniors are more tech-savvy than you think

— The dangers of chatbots and the decline of human connection

— Scams targeting older Americans and what Tech Rescue is doing to stop them

— What the future holds for AI, marketing, and business regulation

— How small businesses can stay competitive by staying human

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