“Look Through the Client’s Eyes and Keep Them in the Loop.” – Rina Brahmbhatt and Kim King

Service Notes by Rina Brahmbhatt

Episode notes

Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.

We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.

Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,

Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.

In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service  ... 

 ...  Read more
Keywords
ITSMService ManagementTechnologywomenintechnew podcastbusiness and technologyTechnical storieseducationpeople in technologyhuman centric Rina BrahmbhattmentorOCM24 Trainingssherrina jobsnorth americaMontrealAIPeopleCertCareer GuidanceITIL Service ManagementITIL v3 AI In ITSMLinkedIn NetworkingConference ServicemanagementDisabilityInclusionITIL 4 FoundationHeathrow FireServiceNowEnterpriseIT#ArtificialIntelligenceArtificialIntelligenceArtificial IntelligenceAI TransformationAI ConversationsDigital FutureAI ChangeTech TransformationTech PodcastAI PodcastAhmed BanafaWomen in TechHuman-Centered LeadershipInspirational Tech JourneysCareer Success StoriesHuman Skills in TechImpact Over Output Honest Career JourneysAI in businessIT management strategiesNetworking and communicationAI ethics and challengesLearning mindset and habitsManaging digital reputationHind DiouaniKim King