Episode notes
Handy Handyman Service: A Case Study in Tech-Enabled Growth
This briefing document analyzes the successful implementation of a tech-enabled solution for a local handyman service, illustrating the transformative impact of technology on small businesses in the home services industry.
The Challenge:
The handyman service faced numerous operational challenges common to growing businesses:
- Inefficient scheduling leading to wasted time and potential missed opportunities.
- Limited lead generation hindering business expansion.
- Inconsistent online reviews impacting customer trust and visibility.
- Difficulty managing customer communication leading to frustration and potential service lapses.
The Solution ...
Keywords
eCommerce, artificial intelligence, AI, online retail, automation, sales growth, digital marketing, eCommerce strategies, AI tools, business automation, online sales, eCommerce growth, AI in business, sales optimization, digital transformation, custo