Episode notes
Andrea McKenna and Julie Pidgeon use Aintree Group as an example to explore why having official procedures in place is so important for small businesses to achieve client and staff satisfaction.
Find out more about what we do at Aintree Group on our website: aintreegroup.com.au, or follow us on social media @aintreegroup to stay connected.
Keywords
aintree groupandrea mckennabusiness managementbusiness ownersbusiness ownergrowing businesscompliancebusiness procedures