Episode notes
In this episode, Keith Norris is joined by Jared Ragozzine, Lean Six Sigma Master Black Belt, to explore how companies can turn everyday frontline ideas into real, measurable wins—and build a culture of continuous improvement that actually sticks.
🔻 Why suggestion boxes and Kaizen events aren’t enough to sustain improvement
🔻 How the A6 card helps teams capture, prioritize, and act on quick wins
🔻 The key to unlocking frontline engagement (without becoming the bottleneck)
🔻 What leaders must do to support CI—from approving time to doing a Gemba walk
🔻 Why visual management beats spreadsheets when it comes to momentum
🔻 How to build real CI habits with simple rituals, not massive rollouts
Jared shares practical strategies and real-world stories from nearly a decade of coaching teams—from startups to ...
Keywords
continuous improvementoperational excellencelean transformationlean culturelean leadershiplean six sigmafrontline engagementA6 CardA6 MethodDaily ImprovementVisual ManagementCI StrategyKaizenQuick WinsLean ToolsGemba WalksStrategy ExecutionBusiness Improvement