🖐️ #2 [EN] Merchant Services: How Banks & Acquirers are Shaping Merchant Services with Technology with Anna Milne from Finextra and Michel Leger

Welcome to the second episode of Ingenious Payments ! In this session, we pivot our focus towards the transformative role of banks and acquirers in the merchant services landscape, leveraging the latest in technological innovation.

Recorded live at the prestigious Paytech event in Madrid this January, our episode features an insightful onstage dialogue between Anna Milne, Research Director at Finextra, and Michel Leger, Chief Technology Officer at Ingenico. Together, they delve into a series of probing questions that illuminate the evolving dynamics of the merchant services sector:

1. The adaptation of banks and acquirers to the digital frontier,

2. The emergence of sharply-focused customer-centricity,

3. The role of data-driven business services,

4. Why the Point-of-Sale remains crucial for digital success,

5. ...