Episode notes
In this episode of Growth Digger, host Taran Nanda welcomes SaaS leader Sami Hero to discuss strategies for navigating growth challenges and driving success in turbulent times. Sami, a global SaaS expert with a career spanning multiple continents, shares his insights on growth strategies, overcoming the pandemic's challenges, and building resilient teams.
Key discussion points include:
- Overcoming business disruptions during the pandemic.
- Innovative strategies to retain customers and adapt to market changes.
- The importance of cross-functional collaboration between marketing, sales, and customer success teams.
- Continuous testing, growth hacking, and the evolution of customer journeys.
- Why every touchpoint matters in the customer lifecycle, and how to maintain a growth-focused mindset.
Keywords
Saassustainable growth