EY.ai Unplugged: GenAI opportunity in the Financial Services Sector

Welcome to EY.ai Unplugged series, explore the fascinating world of Generative AI unplugged, its applications, and its impact on various industries.

In this episode, Pratik Shah, Partner and National Leader – Financial Services, EY India, highlights how Generative AI is accelerating transformation in the financial services sector. From conversational banking to smarter credit decisions, GenAI is redefining customer experience and operational efficiency at scale.