Episode notes
Patagonia is facing a lawsuit stemming from the use of AI tools in its customer service operations. In this episode of Compliance Pointers, Kara Urbaniak breaks down what businesses, especially those that use telemarketing, can take away from this case. Listen to the entire episode to learn about:
✅ The Patagonia allegations
✅ Other companies facing AI legal troubles
✅ The relevant laws already on the books
✅ The potential for TCPA lawsuits
✅ AI and privacy regulation compliance
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Keywords
privacytelemarketingtcpaArtificial IntelligenceAIDirect MarketingTSR