Change that works

by ICG

Change That Works is a podcast about change, leadership and innovation by Integrated Consulting Group (ICG). It takes you behind the scenes of our consulting practice and shares insights on how change in organizations can actually work, informed by 40 years of experience as change consultants. We are aiming to inspire a different way to transform organizations and in every episode we will look at different change phenomena a ... 

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Podcast episodes

  • Season 1

  • The Blame Game

    The Blame Game

    Why do some teams thrive on creativity and innovation while others are stuck in a cycle of fear and blame? In this episode, we dive into the critical role of psychological safety in fostering a culture where ideas flourish and intelligent failures lead to growth. Join us as we explore the fine line between mistakes and intelligent failures, inspired by the groundbreaking work of Amy Edmondson. Our guest, Alexandra Gruicin, introduces The Blame Game – a powerful tool designed to spark open conversations about blame, mistakes, failures, and psychological safety. Curious to learn how this tool can transform your team's dynamics? Tune in now to discover more about The Blame Game and how to create a culture of trust and innovation! If you have any questions for either Alexandra or are interested in collaborating reach out via changethatworks@icg.eu.com

  • Operation Healthcare Merger: Stitching together systems, people and mindsets

    Operation Healthcare Merger: Stitching together systems, people and mindsets

    When two things merge each one brings along baggage - some good, some maybe not so good. This holds true for private mergers - like families or people merging - but even more so in a business context. It becomes especially tricky when not everyone thinks it’s a good idea - resistance and conflicts are natural consequences. Stakes become even higher when human lives come into play as is the case in the health care sector. In this highly inspirational episode we will take a closer look at challenges and success factors when it comes to such mergers. We’ll especially focus on how to design processes that involve all stakeholders and take people along for the ride . Our guest for this episode has been involved in many such undertakings: Marit Ubachs, Partner & Director at ICG Partner Rijnconsult in the Netherlands. If you have any questions for Carola or Marit or are interested in collaborating reach out via changethatworks@icg.eu.com

  • The Gift that keeps on giving: Failures

    The Gift that keeps on giving: Failures

    It’s Christmas time, and for Christmas, most of us give presents to each other. That’s why we decided to give you a present, the most precious one we have: Our failures. In this episode we would like to share with you situations during which we screwed up and more importantly what we learned from them. You’ll hear some of our best kept secrets and hopefully can take some of our learnings with you. The most important learnings usually come from our own failures however, so with this episode we would also like to inspire you to be bold, take risks and not worry too much about failing. For this episode we will be welcoming all of our hosts – Alexandra, Carola and György – who will be handing out gifts, sharing their personal experiences with you. If you have any questions for our hosts or are interested in collaborating reach out via changethatworks@icg.eu.com

  • The Dirty Secret of BPM: It’s Not About Processes

    The Dirty Secret of BPM: It’s Not About Processes

    Improving processes through Business Process Management (BPM) methodologies is a fundamental way of maximizing organizational performance. While one could think BPM is a mostly a mechanical effort of drawing flowcharts and writing instructions, the reality could not be further from this. In our third episode we will discuss how to shake up the organization and end deep-rooted conflicts in a sustainable way. Listen and learn how implementing BPM brings change, a new way of leadership and organizational behaviors. Because Helmut Schmidt used to say “The biggest room in the world is the room for improvement.” For this episode our host György Péczely will be joined by Matti Perttula, Managing Partner at ICG Innotiimi Finland and expert on the topic. If you have any questions for György or Matti or are interested in collaborating reach out via changethatworks@icg.eu.com

  • Causing effects with Effectuation

    Causing effects with Effectuation

    In this episode, we explore the concept of effectuation, the science of entrepreneurial thinking that equips individuals and organizations with the tools to navigate an unpredictable and unplannable future. Rooted in principles that emphasize leveraging resources at hand, embracing uncertainty, and co-creating with stakeholders, effectuation offers a transformative mindset shift, especially relevant for leaders and teams facing constant change. We dive into how adopting effectual thinking helps organizations innovate resiliently, make informed decisions under uncertainty, and harness creativity by focusing on achievable goals rather than rigid plans. Whether you're an entrepreneur or an established business leader, this episode will inspire a fresh approach to problem-solving and adaptability. For this episode our host Alexandra Popescu-Zorica will be joined by Michael Faschingbauer, Partner at ICG Austria and expert on the topic. If you have any questions for Alexandra or Michael or are interested in collaborating reach out via changethatworks@icg.eu.com