PODCAST | Workday’s Joe DosSantos on Treating AI Agents Like Coworkers — and Measuring Their ROI

CDO Magazine Podcast Series by CDO Magazine

Episode notes

In Part 2 of this conversation with HPE’s Clyde Gillard, Joe DosSantos, VP of Enterprise Data & Analytics at Workday, highlights:

✅The role of the semantic layer in AI accuracy

✅How feedback loops build trust and reduce hallucinations

✅Why AI agents need “job descriptions” to perform like real coworkers

✅Practical frameworks for measuring ROI and prioritizing use cases

🎧 Listen now to explore how Workday is helping enterprises scale agentic AI with clarity and purpose.