Episode notes
Rod Collins explains how peer-to-peer leadership and collective intelligence outperform top-down management. He shares how changing meeting structure, using clarifying questions, and reducing “command and control” helped drive major growth at Blue Cross Blue Shield. We also cover why safety systems like aviation’s Crew Resource Management work, what Blockbuster missed with Netflix, and how AI layered onto broken leadership structures creates risk instead of results.
Contact Debbie Longo – Executive Behavioral Coach
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Keywords
leadership behavior behavioral profitbusiness transformationdecision makingRod Collinscollective intelligencepeer-to-peer leadershiporganizational designnetwork organizationscollaborationmeeting facilitationclarifying questionsCrew Resource Managementaviation safetycommand and controlinnovationAI and leadershipsystems thinkingperformance culture