Episode notes
In this episode Rab Govil, CEO of Naehas, discusses the transformative role of financial institutions in improving lives, especially for the unbanked. He highlights Naehas' customer experience platform, enabling personalized products, regulatory compliance, and operational efficiency. Govil explores future banking trends, emphasizing trust, regulations, and adapting to evolving customer interaction channels like Amazon or TikTok.
Key Words:
- Financial institutions
- Customer experience
- Regulatory compliance
- Personalized products
- Operational efficiency
- Banking innovation
- Future banking trends
- Trust in finance
- Unbanked populations
- Technology stacks
- Financial services platforms
Keywords
technologyquality assuranceGenAIbankinginnovationPersonalizationFintechmarketing strategyCommunity BanksCredit UnionsFinancial InclusionDigital BankingComplianceConsumer DataCustomer EngagementRegulationROIData Governance