Bridging the Gaps: Strategy, AI, and the Future of Financial Services with Zoya Lieberman, Principal Strategist at Endava

In this episode of Banking on Information, Rutger van Faassen speaks with Zoya Lieberman, a Principal Strategist at Endava. They discuss the importance of understanding the 'why' behind actions in financial services, the role of AI in shaping the future of the industry, and the need for global perspectives on financial inclusion. Zoya emphasizes the importance of facilitating conversations among teams and the necessity of standardization in processes to prepare for future challenges.

Keywords

financial services, AI, strategy, consulting, global economy, financial inclusion, technology, Endava, neobanks, innovation

Takeaways

• Zoya enjoys connecting the dots in financial services.
• The skill of seeing the big picture is diminishing.
• Asking 'why' helps combat rigidity in organization ...