Effective Management Strategies for Multi-Location Shop Owners (Part 2)

We spoke with Greg Marchand, COO at ShopPros, about effective strategies for shop owners considering multi-location expansion and management. Part two of this podcast discussion covers:

[00:01:12] - Choosing a leader to support your multi-shop expansion

[00:03:53] - Maintaining quality customer service across locations

[00:08:08] - Building a multi-shop brand presence

[00:11:48] - Measuring success across your shops

[00:17:14] - Closing advice for multi-store shop owners

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