How to Rev Up Your Shop Referrals and Digital Marketing (Part 2)

We spoke with Murray Voth, President of RPM Training, about shop referrals and marketing strategies in the digital age. Part two of our conversation covers:

[00:00:45] - Leveraging available marketing resources

[00:05:55] - Shop marketing and community involvement

[00:09:40] - How to track your shop referrals

[00:11:50] - The importance of customer care

[00:13:30] - Removing friction from your customer experience

[00:16:50] - The human fundamentals of digital marketing

[00:25:42] - Action plan for your marketing strategy

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