Note sull'episodio
Airbnb hosts John and Tim discuss how to spin a negative Airbnb review into something positive.
In this 10 minute episode:
How to respond to negative feedback
Waiting 14 days and not sending a request for review (do not review them during this period) -- absolute last resort
How you can learn from negative reviews and show future guest you care
Why long responses to airbnb reviews are better
Do not get discouraged from one bad review, it will not ruin your airbnb business
Want to know more, need more help or have an idea for a podcast episode? Reach out to us at john@vacationhomhelp.com. Join our owner community on facebook (we love to connect with other hosts!)
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