SUMMARY:

In this powerful episode of TLC Connections, Julie Knudsen welcomes 911 dispatcher Craig Tinneny for a conversation about trauma, peer support, and the unseen emotional toll of being a first responder behind the headset. Craig shares how his work in emergency communications—especially a series of tragic calls, including one involving his own family—brought him to a breaking point. He opens up about the dark places he went, the support systems that helped him recover, and how he now serves as a lifeline for others through Montgomery County’s CISM Team.

The conversation explores what it means to be human in a profession that demands composure in chaos, how stigma keeps people from seeking help, and why supporting dispatchers is critical to the overall health of our first responder systems.

Listeners will leave with a deep ...