In this episode of The Lawyo Podcast, we break down the Alberta Ombudsman’s 2023-24 Annual Report, which sheds light on the office’s efforts to uphold administrative fairness across the province’s public sector. We explore key investigations, resolutions, and recommendations that have led to meaningful improvements for Albertans navigating government services.

Beyond casework, we discuss the Ombudsman’s role in educating both the public and government authorities about fairness in decision-making. We also touch on the office’s collaborations with national and international ombudsman organizations to enhance accountability and transparency.

Finally, we take a look at the financial side of the report, including an overview of the office’s revenues, expenses, and an independent auditor’s findings. If you’re interested i ...